Harsh Marketing Solutions LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at harshketing.com (the "Site") or engage with our digital marketing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.
1. Information We Collect
We collect information you voluntarily provide to us when you:
- Fill out contact forms or consultation request forms on our Site
- Subscribe to our email communications
- Engage with our marketing services as a client
- Contact us via phone, email, or other means
Personal Information Collected May Include: Full name, company name, email address, phone number, mailing address, service interests, marketing goals, and any other information you choose to provide in form submissions or direct communications.
Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and date and time of visits. This information is collected through cookies and similar tracking technologies.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site and to understand how visitors interact with our content. Cookies are small data files stored on your device.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with our Site (Google Analytics). This helps us improve our content and user experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements (Google Ads, Meta Pixel). These cookies help us measure the effectiveness of our advertising campaigns.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
3. Analytics
We use Google Analytics 4 to analyze Site traffic and user behavior. Google Analytics collects data such as session duration, pages visited, and geographic location (at the country/region level). This data is aggregated and anonymized. Google's use of this data is governed by Google's Privacy Policy. We have enabled IP anonymization within our Google Analytics configuration.
We may also use additional analytics tools including heatmapping and session recording software (such as Microsoft Clarity or Hotjar) to understand user behavior on our Site. These tools record mouse movements, clicks, and scrolling behavior to help us improve the user experience. Personal information visible in session recordings is automatically masked.
4. Advertising Data
Our Site may include tracking pixels and tags from advertising platforms including Google Ads and Meta (Facebook/Instagram). These technologies allow us to:
- Measure the effectiveness of our advertising campaigns
- Show relevant advertisements to visitors who have previously visited our Site (remarketing)
- Build audiences for advertising purposes based on Site behavior
You can opt out of personalized advertising through the Digital Advertising Alliance (optout.aboutads.info), the Network Advertising Initiative (optout.networkadvertising.org), or your platform-specific settings (Google Ad Settings, Facebook Ad Preferences).
5. Form Submissions and Client Data
Information submitted through our contact forms is transmitted to us via secure encrypted connection and stored in our CRM system. Form submissions are also sent to christopherharsh@harshketing.com. We use this information exclusively to respond to your inquiry and, with your consent, to communicate with you about our services.
As a marketing services client, we may collect additional business information including advertising account access credentials, website analytics data, customer lists (for advertising audience purposes), and business performance data. This information is used solely to provide contracted marketing services and is never sold, shared with third parties, or used for any purpose other than delivering your contracted services.
6. How We Use Your Information
We use collected information to:
- Respond to consultation requests and inquiries
- Provide and improve our digital marketing services
- Send service-related communications and updates
- Send marketing communications (with your consent, which you may withdraw at any time)
- Analyze Site usage to improve user experience and content
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
7. User Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Right to Opt Out: Opt out of marketing communications at any time using the unsubscribe link in any email or by contacting us directly.
- Right to Data Portability: Request your data in a portable format.
To exercise any of these rights, contact us at christopherharsh@harshketing.com or (916) 529-8586.
8. California Privacy Rights (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: The right to know what personal information is collected, used, shared, or sold.
- Right to Delete: The right to request deletion of personal information.
- Right to Opt-Out of Sale: We do not sell personal information. However, our use of advertising cookies may constitute "sharing" under CCPA. You may opt out of this sharing by contacting us.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to Correct: The right to request correction of inaccurate personal information.
- Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by CPRA.
To submit a California privacy rights request, contact us at christopherharsh@harshketing.com or (916) 529-8586. We will respond within 45 days as required by law.
9. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure storage of form submissions, access controls limiting who can view client data, and regular security reviews of our systems and processes.
No method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
10. Third-Party Services
Our Site and services may involve the following third-party services, each with their own privacy policies:
- Google Analytics / Google Ads: analytics.google.com/policies/privacy
- Meta (Facebook/Instagram): facebook.com/privacy/policy
- FormSubmit: Used for form processing — formsubmit.co
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
11. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete such information.
12. Contact Information
For privacy-related inquiries, to exercise your rights, or to report a privacy concern:
Harsh Marketing Solutions LLC
4660 Chancery Way
Sacramento, CA 95864
Phone: (916) 529-8586
Email: christopherharsh@harshketing.com
13. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we will provide additional notice (such as a prominent notice on our Site or an email notification to clients). Your continued use of our Site after the effective date of any changes constitutes your acceptance of the updated policy.